Bank

I recently got my credit card cloned somewhere in downtown Montreal (I've narrowed it down to either Winner's or Educa-jeux). PC Mastercard completely impressed me by detecting the fraud within a few transactions, immediately replaced the card, and reversing all the cloned transactions.

I want to recommend the President's Choice bank (or PC bank).  In fact, I can't recommend them enough; scarcely a negative point and many pleasant surprises.

Here is another tale of BMO incompetence and thievery:

I have a margin account with the Investorline brokerage through which I fooled around with daytrading for a little while.  One of my MOs was to sell short if I though a stock was going to fall in the near future.  To sell short I have to borrow stock I don't have from the brokerage, for which I am charged interest.  After I make the short sale, I immediately put in a buy order to cover at some lower price and wait for the stock to go down.

Bank of Montreal does it again:  I got a letter from BMO telling me that they were going to raise the rate of my unsecured line of credit.  No reason was given.  It looked simply like a mass insert that was probably sent with everyone's monthly statement.

This one has to do with our Royal Bank Smartline Mortgage, which is a combination Mortgage and Line of Credit.